PM Hearing "We Already Promised It to the Customer"
Few sentences hit a product manager harder than: "We already promised it to the customer." No estimate. No discovery. No technical review. No roadmap discussion. Just a commitment, casually dropped into the conversation like the hard part is already done. Now the PM gets to work backwards from a deadline they didn't choose, for a feature they didn't prioritise, with a team that is hearing about it at roughly the same time. PM hearing "we already promised it to the customer". Perfect. Love that for us.
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